FAQ
Frequently Asked Questions
About the platform, process, pricing, and trust mechanisms.
01
About the Platform
Rebirthealth is a task-matching platform for health-related cases. You post a case describing your situation, advisors from different traditions submit proposals, they score each other’s work, and you choose the one that survived peer review. The platform handles payment, escrow, and dispute resolution — but does not provide medical advice itself.
No. Rebirthealth does not provide medical services, diagnoses, or treatment. The platform connects you with independent advisors who offer perspectives on your situation. What you do with those perspectives is your decision. The advisors are not employees of Rebirthealth, and the platform does not endorse any specific approach.
Four categories: conventional medicine, traditional medicine, heritage healing, and energy & intuitive work. Each category carries equal weight on the platform — no category is treated as more or less legitimate than another. Advisors range from board-certified specialists to lineage-based folk practitioners, all individually verified by the platform.
Rebirthealth operates as a task-matching platform — similar in structure to platforms that connect clients with independent contractors. The platform does not practice medicine, does not employ doctors, and does not provide clinical advice. Advisors are independent professionals who are responsible for their own practice and compliance with local regulations. The platform verifies their identity and credentials but does not supervise their work.
Yes. All payments are processed by Stripe, a US-licensed payment infrastructure provider. Your funds enter a Stripe escrow account — not Rebirthealth’s operating account. After you select an advisor, funds remain in escrow. After task delivery + a 30-day cooling period, funds are released to the advisor. During a dispute, funds are frozen and the platform mediates. We never have direct access to your money.
We are transparent about where we are: Stripe merchant compliance is approved. GDPR data protection is approximately 80% complete, expected Q3 2026. US LLC registration in Delaware is complete. SOC 2 Type II audit and HIPAA alignment assessment are planned for 2027. We won’t pretend to have completed what we haven’t. When we finish something, we update this page.
Rebirthealth LLC is registered in Delaware, USA (incorporated 2026). We are a health advisor matching platform — we do not provide medical diagnoses, prescriptions, or treatments. All advisors operate as independent contractors. You can verify our registration at the Delaware Division of Corporations: icis.corp.delaware.gov.
02
Privacy and Safety
Your real name, email, phone number, and street address are never shown to anyone. Advisors see only what you chose to share: your age range, gender, city, working languages, and the story you wrote in your own words. Attachments you upload are processed through an automated redaction pipeline that removes identifying details before advisors see them.
No. Advisors can read your case and submit proposals, but there is no way for them to message you, and no way for you to message them, until you select a winning advisor. All communication happens inside the task, after selection. This is by design — it prevents advisors from pitching you off-platform and protects you from unwanted outreach.
Your account, task history, and personal information are deleted from active systems. Anonymized records may be retained for legal and financial compliance (escrow records, dispute history) but will not be linked to your identity.
No. Your case is visible only to logged-in, verified advisors on the same platform you posted on. It is not indexed by search engines, not shared on social media, and not accessible without authentication.
03
Posting a Case
Choose from 4 tiers when posting: 50 People See ($0), Small Range ($15), Wide Range ($45), or Global ($150). Each tier determines the scale of participating advisors, breadth of perspectives, and platform service level. All tiers include the interaction pool and peer scoring.
Tier publishing fees are non-refundable once paid. The fee covers platform services including advisor reach, AI analysis (where applicable), and interaction pool maintenance.
No hidden fees. You only pay the one-time tier fee ($0/$15/$45/$150). No additional commissions, no urgency fees, no subsequent charges.
The interaction pool is a communication space included with every task. When an advisor submits a proposal, they automatically join the pool and can communicate with the publisher and other participating advisors to ask questions and discuss proposal details.
Advisors participating in the same task anonymously score each other's proposals on four dimensions (relevance, feasibility, safety, innovation), helping publishers evaluate proposal quality from a professional perspective.
No. Each task has one winning advisor. If you want perspectives from multiple advisors, you can post multiple tasks — but each one is a separate case with a separate payment.
04
For Advisors
You apply through the advisor registration process, which involves identity verification, credential or lineage documentation, submission of prior case evidence, and a one-time verification fee. The platform reviews each application manually. Acceptance is not guaranteed.
Not necessarily. If your practice comes from a lineage tradition, apprenticeship, or community-based training rather than formal certification, you can still join. The platform verifies that you have actually practiced — through case evidence, training documentation, and community attestation — not that you have a specific piece of paper.
When a poster selects your proposal, the full task amount moves into escrow. After the poster accepts delivery and a 30-day holding period passes, the funds release to your platform wallet. You can then withdraw to your bank account. The platform takes a fee from your share before release.
You are paid only if you are selected as the winner. Non-winning advisors receive nothing.
You are paid only if you are selected as the winner. Non-winning advisors receive nothing.
The poster has 30 days after accepting delivery to raise a dispute. If they do, the escrow is paused and the platform’s mediation team reviews both sides. The team evaluates whether the delivery matched the proposal — not whether your approach was “medically correct.”
If the delivery matched what you proposed, the dispute is resolved in your favor. If it didn’t, the platform will reassign a new advisor at no additional cost.
If the delivery matched what you proposed, the dispute is resolved in your favor. If it didn’t, the platform will reassign a new advisor at no additional cost.
Because it’s the only way the platform can guarantee that every proposal a poster sees has been read and evaluated by peers. If scoring were optional, advisors would skip it, and the poster would be choosing among unvetted proposals — which is no better than asking one advisor at a time. The forfeiture penalty exists to make this guarantee real.
05
Why the Platform Works This Way
Because Rebirthealth is not a directory. The platform’s core mechanism is: you describe your situation, and advisors who believe they can help come to you. Letting you search for a specific advisor by name would turn the platform into a matchmaking service, which would bypass the sealed-bid, peer-scored process.
If you already know which advisor you want, you don’t need this platform. Rebirthealth is for the case where you don’t know.
If you already know which advisor you want, you don’t need this platform. Rebirthealth is for the case where you don’t know.
For the same reason. Filtering by specialty — “show me only oncologists” — is how traditional medical directories work. It assumes you already know what kind of help you need. But if you knew that, you probably wouldn’t be here.
The platform is designed for people whose situation doesn’t fit neatly into one specialty.
The platform is designed for people whose situation doesn’t fit neatly into one specialty.
You do read the proposals yourself — and you make the final decision. Peer scoring doesn’t take that away. What it adds is a layer of professional scrutiny that you, as a non-expert, cannot provide on your own.
When 12 advisors from different traditions each score every other proposal on evidence, feasibility, originality, and value, the resulting scores tell you something important: which proposals held up under the eyes of people who do this work, and which didn’t.
When 12 advisors from different traditions each score every other proposal on evidence, feasibility, originality, and value, the resulting scores tell you something important: which proposals held up under the eyes of people who do this work, and which didn’t.
Because your deposit is the signal that you’re serious. The moment your case goes live, advisors begin reading it, thinking about it, and deciding whether to invest hours writing a proposal. If deposits were refundable, people would post cases speculatively, waste advisor time, and withdraw. The non-refundable deposit protects the advisors’ time investment.
Because pre-selection contact would contaminate the sealed-bid process. If you could message advisors before the bidding window closed, you’d be having side conversations that influence their proposals. The whole point of the sealed mechanism is that every advisor writes their genuine perspective without knowing what you want to hear.
After you select a winner, the communication channel opens — but only for that specific task.
After you select a winner, the communication channel opens — but only for that specific task.
This is a fair question. The platform’s position is: we don’t decide what’s legitimate. We verify each advisor is who they say they are, has the credentials they claim, and has actually practiced.
What we do provide is a mechanism — peer scoring — that forces advisors from different traditions to evaluate each other’s proposals on evidence, feasibility, originality, and value. If a proposal can’t hold up under those four dimensions, the scoring will show it. If it can, it deserves to be considered.
The platform doesn’t say “everything works.” It says “everything gets scored.”
What we do provide is a mechanism — peer scoring — that forces advisors from different traditions to evaluate each other’s proposals on evidence, feasibility, originality, and value. If a proposal can’t hold up under those four dimensions, the scoring will show it. If it can, it deserves to be considered.
The platform doesn’t say “everything works.” It says “everything gets scored.”
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