LEGAL
Terms of Service
Last updated: May 11, 2026
Please read these Terms of Service carefully. By using the Rebirthealth platform, you agree to be bound by the following terms. This document constitutes a legally binding agreement between you and Rebirthealth Inc.
1. Acceptance of Terms
By accessing or using the Rebirthealth platform ("Platform"), including the website at rebirthealth.com, mobile applications, and all related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Rebirthealth Inc. ("Rebirthealth," "Company," "we," "us," or "our"). For users located in the People's Republic of China, the contracting entity is the Company's PRC-registered affiliate.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or in-platform notification at least 15 days before they take effect. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.
2. Platform Description
Rebirthealth is a health advisory matching platform. The Platform enables individuals ("Publishers") to describe their health situations and receive advisory proposals from qualified professionals ("Advisors") across four wellness traditions: modern medicine, traditional Chinese medicine, functional/integrative medicine, and lifestyle/nutrition counseling.
How the Platform works:
- A Publisher creates a task describing their health situation and selects a publishing tier.
- Advisors from relevant disciplines review the task and submit advisory proposals.
- Participating Advisors peer-score each other's proposals across four dimensions.
- The Publisher reviews all proposals, peer scores, and (where applicable) AI-generated analysis, then selects the proposal that best fits their needs.
IMPORTANT DISCLAIMER: Rebirthealth is a matching and information service ONLY. The Platform does NOT provide medical diagnoses, prescriptions, treatment plans, or medical advice. All Advisors are independent practitioners offering advisory opinions. Users must always consult a licensed physician in their jurisdiction before making any health decisions based on information received through the Platform.
3. User Roles & Accounts
The Platform supports the following user roles:
- Publisher: Posts health situation descriptions ("tasks"), reviews proposals, and selects an Advisor.
- Advisor: Reviews published tasks, submits advisory proposals, participates in the Interaction Pool, and peer-scores other Advisors' proposals.
- Promoter (Standard): Shares referral links and earns commission on referred users' purchases and task fees.
- KOL Promoter: An elevated promoter tier with higher commission rates, free toolkit access, and subject to a ¥49 application fee and platform approval.
- Admin: Platform management and moderation personnel.
To use certain features of the Services, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain the security of your password and accept responsibility for all activities under your account.
- Promptly update your account information if it changes.
- Not create accounts using false or misleading information.
- Not share your account credentials with third parties.
- Not create multiple accounts for the same person.
We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in fraudulent activity. Account termination may result in the deletion of your data, subject to our legal retention obligations.
Advisor accounts are subject to additional verification requirements including identity verification, credential confirmation, and domain expertise validation. Advisors must maintain valid credentials throughout their tenure on the Platform.
4. Publishing Tiers & Pricing
Publishers select a tier when creating a task. Each tier determines the reach, features, and cost of the publication. Tier fees are one-time publishing fees paid at the time of task creation.
Tier 1 — "50人看见" (Seen by ~50) — ¥0 / $0 (Free):
- Single wellness domain matching
- Approximately 50 Advisors may view the task
- Access to the Interaction Pool
- Peer scoring of submitted proposals
Tier 2 — "小范围征求" (Limited Reach) — ¥99 / $15:
- Cross-domain matching (all four wellness traditions)
- All registered Advisors may view the task
- 200+ potential reach
- AI-generated summary report
- Access to the Interaction Pool
- Peer scoring of submitted proposals
Tier 3 — "大范围征求" (Wide Reach) — ¥299 / $45:
- Cross-domain matching (all four wellness traditions)
- All registered Advisors may view the task
- 1,000+ potential reach
- Blind bidding (Advisors cannot see each other's proposals until submission deadline)
- AI deep analysis report
- Access to the Interaction Pool
- Peer scoring of submitted proposals
Tier 4 — "全球征求" (Global Reach) — ¥999 / $150:
- Cross-domain matching (all four wellness traditions)
- All registered Advisors may view the task
- Full platform reach (no cap)
- Bilingual publication (Chinese and English)
- Dedicated support from platform staff
- Execution path guidance
- Access to the Interaction Pool
- Peer scoring of submitted proposals
Tier pricing is subject to adjustment. The price displayed at the time of task creation is the price charged. Rebirthealth reserves the right to introduce new tiers or modify existing tier features with advance notice.
5. Payment Terms
Tier Fee: The tier fee is a one-time publishing fee charged at task creation. Once paid, tier fees are NON-REFUNDABLE regardless of the number of proposals received or whether the Publisher selects any proposal.
Payment Methods: The Platform accepts payments via WeChat Pay, Alipay, and PayPal. Payment processing fees imposed by third-party payment providers (if any) are borne by the User.
No Additional Service Fees on Tasks: Beyond the tier fee, the Platform does not charge Publishers any additional percentage-based fees, deposit requirements, balance payments, or urgency fees for task publication.
Promoter Toolkit & Reports: Certain value-added products (e.g., the Promoter Toolkit at ¥49/$7, AI analysis reports) are separate one-time purchases. These are non-refundable digital products delivered immediately upon payment.
Currency: Prices are displayed in both CNY (¥) and USD ($). The applicable currency is determined by the User's payment method and region. Exchange rate differences are not grounds for refund or price adjustment.
6. Interaction Pool
The Interaction Pool is a communication space activated for each task. All Advisors who have submitted a proposal for a given task gain access to that task's Interaction Pool.
Within the Interaction Pool:
- Advisors may communicate with the Publisher to seek clarification or provide supplementary information.
- Advisors may communicate with each other to discuss approaches (subject to professional conduct standards).
- The Publisher may ask follow-up questions to any participating Advisor.
Platform Moderation: Messages within the Interaction Pool may be moderated by platform staff or automated systems to ensure compliance with community guidelines, prevent spam, and maintain professional discourse. The Platform reserves the right to remove messages that violate these standards without prior notice.
Interaction Pool access expires when the task is closed (i.e., when the Publisher selects a proposal or manually closes the task, or after 60 days of inactivity).
7. Peer Scoring
Peer Scoring is a quality assurance mechanism whereby participating Advisors evaluate each other's proposals within the same task.
Scoring Rules:
- Only Advisors who have submitted a proposal for a task may participate in peer scoring for that task.
- Advisors may NOT score their own proposal.
- Scoring is anonymous — neither the Publisher nor other Advisors can see who assigned which score.
- Each proposal is scored on four dimensions: Relevance, Feasibility, Safety, and Innovation.
- Scores are on a standardized scale and are aggregated to produce a composite peer score displayed to the Publisher.
Peer scores serve as reference information for Publishers. They do not constitute endorsements by the Platform and do not guarantee the quality or suitability of any proposal. Publishers retain full discretion in selecting proposals regardless of peer scores.
Manipulation of peer scores (e.g., coordinated voting, score trading, or deliberate sabotage) is a serious violation and may result in immediate account suspension.
8. Promoter Commission Structure
The Platform offers a referral program for Promoters who bring new users to the Platform through unique referral links.
Standard Promoter Commission:
- 50% commission on toolkit and AI report purchases made by referred users.
- 5% commission on task tier fees paid by referred Publishers.
- Requires purchase of the Promoter Toolkit (¥49 / $7) to activate.
KOL Promoter Commission:
- 50% commission on toolkit and AI report purchases made by referred users.
- 10% commission on task tier fees paid by referred Publishers.
- Free Promoter Toolkit access (no purchase required).
- Requires a ¥49 application fee and platform approval to activate.
Commission Structure Rules:
- Commission is single-level only. Promoters earn commission solely on transactions from users they directly refer. No multi-level or cascading commission is supported.
- Commission is calculated and settled on a monthly basis.
- The Platform reserves the right to adjust commission rates with 30 days' advance notice.
- Fraudulent referral activity (e.g., self-referral, fake accounts, incentivized sign-ups that violate guidelines) will result in commission forfeiture and potential account termination.
9. Content Ownership & Intellectual Property
Publisher Content: Publishers retain full ownership of their task descriptions, health situation narratives, and all materials they submit ("Publisher Content"). By submitting Publisher Content, you grant Rebirthealth a non-exclusive, worldwide, royalty-free license to use, process, store, and display such content solely for the purpose of providing the Services (including Advisor matching and Interaction Pool communication).
Advisor Content: Advisors retain full ownership of their advisory proposals, assessments, and all materials they submit ("Advisor Content"). By submitting Advisor Content, Advisors grant Rebirthealth a non-exclusive license to display such content to the relevant Publisher and other participating Advisors within the scope of the task.
Platform Intellectual Property: The Rebirthealth platform, including its design, code, algorithms, AI models, trademarks, and documentation, is the intellectual property of Rebirthealth Inc. and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Platform.
De-identification: For matching and peer review purposes, the Platform may create anonymized or de-identified versions of task content. De-identified data that cannot be traced back to any individual may be used for platform improvement and research.
10. Disclaimers & No Medical Advice
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
No Medical Services: Rebirthealth is a matching service only. The Platform does NOT provide medical services, diagnoses, prescriptions, or treatment. Advisory proposals received through the Platform are informational opinions from independent practitioners and do not constitute a doctor-patient relationship, medical advice, or a substitute for professional medical care.
Rebirthealth does not guarantee:
- The accuracy, completeness, or usefulness of any advisory proposal.
- That any specific health outcome will result from following an Advisor's recommendations.
- The qualifications or competence of Advisors beyond the verification we perform.
- Uninterrupted, secure, or error-free operation of the Platform.
- That any specific number of Advisors will submit proposals for your task.
Advisors are independent practitioners, not employees or agents of Rebirthealth. We are not responsible for the actions, omissions, or professional conduct of any Advisor. Users are solely responsible for evaluating and acting upon any advisory information received through the Platform.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REBIRTHEALTH, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to, use of, or inability to access or use the Services.
- Any conduct or content of any third party on the Services, including Advisors.
- Any advisory content obtained from the Services.
- Unauthorized access, use, or alteration of your transmissions or content.
- Any health outcomes resulting from actions taken based on information received through the Platform.
IN NO EVENT SHALL REBIRTHEALTH'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE TOTAL AMOUNT YOU PAID TO REBIRTHEALTH IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above exclusions or limitations may not apply, and you may have additional rights.
12. Governing Law & Dispute Resolution
Dual Jurisdiction: These Terms are governed by different laws depending on the User's location:
- For Users located in the People's Republic of China: These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China. Disputes shall be submitted to the competent People's Court in the jurisdiction where the Company's PRC affiliate is registered.
- For all other Users: These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
For international Users, any dispute arising out of or relating to these Terms shall first be attempted to be resolved through informal negotiation. If informal negotiation does not resolve the dispute within 30 days, either party may initiate binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
You agree that any dispute resolution proceedings will be conducted on an individual basis only, and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, each party waives any right to a jury trial.
Nothing in these Terms shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction for matters related to data security, intellectual property, or unauthorized access.
13. General Provisions
Entire Agreement: These Terms, together with the Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Rebirthealth.
Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without restriction.
Force Majeure: Rebirthealth shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or internet disruptions.
Notices: We may provide notices to you via email, in-platform notification, or posting on our website. You may provide notices to us at legal@rebirthealth.com.
If you have any questions about these Terms of Service, please contact legal@rebirthealth.com.
